1. Introduction
Petazu ("we", "us", or "our") operates the website www.petazu.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services.
We are committed to protecting your privacy in accordance with:
- The Personal Information Protection Law of the People's Republic of China ("PIPL")
- The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 ("CCPA/CPRA")
- Other applicable data protection laws
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
2.1 Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, and password.
- Subscription Information: If you subscribe to our premium service, payment information is processed securely via Stripe. We do not store your full payment details.
- Communications: When you contact us at [email protected], we collect your name, email address, and the content of your message.
2.2 Information Collected Automatically
- Usage Data: Pages visited, links clicked, time spent on the Site.
- Device Information: IP address, browser type, operating system, device type.
- Cookies: We use cookies to enhance your experience and analyze traffic. You can control cookie settings in your browser.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process your subscription payments
- Send you updates and newsletters (you may opt out at any time)
- Respond to your inquiries and support requests
- Analyze website usage and improve user experience
- Detect and prevent fraud or security issues
We do not use your personal information for automated decision-making or profiling that produces legal effects concerning you.
4. How We Share Your Information
We do not sell your personal information.
We may share your information in the following situations:
- Service Providers: We share information with third parties that help us operate our Site (e.g., hosting services, payment processing via Stripe, email services). These providers are contractually obligated to protect your data.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We do not share your personal information with any third parties for their own marketing purposes.
5. International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence. We implement appropriate measures to ensure lawful cross-border data transfers in compliance with applicable laws, including PIPL and CCPA.
For users in the European Union, we comply with GDPR requirements regarding international data transfers.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw your consent at any time
To exercise these rights, contact us at [email protected]. We will respond within 30 days as required by applicable law.
8. Children's Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have collected such information, please contact us immediately.
9. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Cookies
We use cookies to:
- Remember your preferences
- Understand how you use our Site
- Improve our services
You can choose to disable cookies in your browser settings. Please note that this may affect your experience on our Site.
11. Third-Party Links
Our Site contains links to third-party websites (e.g., Amazon, Chewy). We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: